Terms and conditions

Last updated 9 November 2026

Draft. Legal review is needed before this text applies.

This is a translation. If the versions differ, the Swedish text applies.

These terms apply between you as a business customer and Svenssondigital OÜ (reg. no. 17260627, VAT EE102882728), which operates the Creative Digital brand.

1. The services

We deliver the Bas, Plus and Premium levels as described on the Pricing page and in your written agreement. Fees to third parties, such as Qopla, delivery apps, Shopify and ad budget, are not included.

2. Minimum term

  • Bas · Website: 24 months, then one year at a time.
  • Plus · Industry package: 12 months, then monthly.
  • Premium · Growth: 3 months, then monthly.

The minimum term starts on the day the service goes live or on the date stated in the agreement.

3. Cancellation

Cancellation is made in writing to info@creativedigital.se, no later than 30 days before the end of the minimum term or renewal period. If you end the agreement early, you pay the remaining fees for the minimum term.

4. Price and payment

Prices are stated in SEK excluding VAT. Bas is invoiced yearly in advance. Plus and Premium are invoiced monthly in advance. If payment is late we may charge interest on late payment and pause the service after a reminder.

5. VAT and reverse charge

To companies registered for VAT in Sweden we invoice without VAT, under the reverse charge. You then report the VAT in your VAT return. In other cases VAT applies under the applicable rules.

6. Domain and transfer

The domain may be registered in our name during the agreement. When the agreement ends and all invoices are paid, we transfer the domain to you. The transfer fee is 225–281 kr, depending on the domain and registrar.

7. Your data

Your customer registers and your orders are yours. When the agreement ends you get an export on request. We process personal data on your behalf under a data processing agreement.

8. Ad accounts

Within Premium the ad budget sits in your own ad account. You own the account and its history.

9. Liability

Our liability is limited to the fees for the last three months and does not cover indirect damage, except in cases of intent or gross negligence.

10. Changes and disputes

If we change the terms or the price, we notify you at least 30 days in advance. The agreement is governed by Swedish law.